Accessing your GP practice is becoming more flexible to help you get the right care, at the right time. Many GP teams now offer appointments outside traditional hours – including early mornings, evenings and Saturdays – so you can get support when it best fits your routine.

You can also contact your GP team online through your practice website for medical advice, appointment requests, or updates about your care. This can save you time and may mean you get the help you need more quickly.

When you get in touch, a trained member of the team will ask you a few questions about your symptoms or concerns. This helps make sure you are directed to the most appropriate clinician or service, whether that’s a GP, nurse, pharmacist, physiotherapist or another specialist within the practice team. Appointments may take place face‑to‑face, on the phone or online, depending on what’s most suitable for you.

To understand more about these changes and how they may help you access support more easily, speak to your GP practice or visit: www.selondonics.org/lewisham-access